Retningslinjer for frakt

We deliver fresh flowers across the greater Oslo area using our own drivers — we don't ship by post or courier, and we don't deliver internationally. You choose your delivery date, and see the exact delivery fee for the recipient's address, at checkout.

Delivery area & fees

The delivery fee depends on the recipient's postcode and is calculated and shown at checkout before you pay. If no delivery option appears for a postcode, we don't currently deliver there — contact us and we'll do our best to help.

Delivery dates & same-day delivery

Pick your delivery date at checkout. Same-day delivery is available for orders placed before that day's cut-off — 14:00 (13:00 on Saturdays). Orders placed after the cut-off are delivered on the next available day. We don't deliver on Sundays, except for selected special occasions. The dates offered already take our opening days and public holidays into account.

Delivery times

We can't guarantee a specific delivery time. Deliveries are made during the day, usually before 16:00. For business addresses, we deliver to reception unless a floor and door/office number are given.

Store pickup

Prefer to collect? Choose pickup at checkout and select a time at our Frogner shop (Odinsgate 17, 0266 Oslo).

Correct address & if the recipient isn't home

Please make sure the delivery address is correct and that the recipient will be there — we can't take responsibility for deliveries that fail because of missing or incorrect information. We encourage you to give us a mobile number so we can send delivery updates or reach you if there's a problem.

If the recipient isn't home, we may leave the flowers at the door or with a neighbour. In freezing temperatures we try a neighbour first; otherwise the flowers are left well-packaged at the door or returned to the shop. When an order is returned (wrong address, no answer, or we can't reach the recipient), our team will contact you as soon as possible. If the cause is incorrect information or unanswered calls, the recipient can collect the flowers from our shop, or a second delivery can be arranged for an additional fee.

Special requests

We always try to accommodate special requests and preferred delivery times, but we can't guarantee a specific time unless it's agreed in advance (a surcharge may apply).

Questions about a delivery? Reach us at orders@bonitablomster.no or +47 934 76 998. For full sale terms — payment, cancellation and your rights under Norwegian consumer law — see our Terms of Service.